Please read these terms carefully before using acg4d platform services. By registering and using our services, you agree to be bound by these terms.
For the purposes of these Terms & Conditions, the following definitions shall apply:
By creating an account, accessing, or using any services provided by acg4d, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming policies.
Important Notice: If you do not agree with any part of these terms, you must not use our services. Continued use of the platform constitutes acceptance of all terms and any future modifications.
We reserve the right to modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically. Your continued use of the platform following any modifications indicates acceptance of the revised terms.
These Terms & Conditions constitute the entire agreement between you and acg4d regarding your use of our services and supersede all prior agreements or understandings, whether written or oral.
To create an account and use acg4d services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age or the legal age for gambling in your jurisdiction, whichever is higher. acg4d strictly enforces age verification and reserves the right to request identification documents at any time. Accounts found to belong to minors will be immediately suspended, and all funds will be forfeited.
Our services are intended for residents of Indonesia. You must be physically located within Indonesia when accessing or using the platform. Use of VPNs, proxies, or other methods to disguise your location is strictly prohibited and may result in account termination and forfeiture of funds.
You must have the legal capacity to enter into binding contracts under Indonesian law. You must not be subject to any legal disability or restriction that would prevent you from gambling or entering into this agreement.
The following individuals are prohibited from using acg4d services:
Verification Requirement: You may be required to provide valid government-issued identification (KTP or passport), proof of address, and payment method verification before making your first withdrawal. Failure to provide requested verification documents may result in withdrawal delays or account suspension.
To use acg4d services, you must create a personal account by providing accurate, current, and complete information including your full legal name, date of birth, email address, phone number, and residential address. You may register only one account. Multiple accounts per person are strictly prohibited.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must:
You are liable for all activities conducted through your account, whether or not you authorized such activities. acg4d will not be liable for any losses arising from unauthorized use of your account if you failed to maintain proper security measures.
You must ensure all information provided to acg4d is accurate, complete, and up to date. You must immediately update your account information if your personal details, contact information, or payment methods change. Providing false, inaccurate, or misleading information constitutes a breach of these terms and may result in account suspension or termination.
The following account-related activities are strictly prohibited:
acg4d accepts deposits and processes withdrawals through the following Indonesian banking channels: Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon. All transactions are processed in Indonesian Rupiah (IDR).
The minimum deposit amount is Rp 50,000. The maximum deposit per transaction is Rp 100,000,000 for major banks (BCA, BRI, BNI, Mandiri). Deposits are typically credited to your account instantly during banking hours. acg4d does not charge deposit fees, though your bank may impose interbank transfer charges.
The minimum withdrawal amount is Rp 100,000. The maximum withdrawal per transaction is Rp 500,000,000 for standard members. VIP members may request higher limits by contacting support. Withdrawals can only be made to bank accounts registered in your name matching your verified acg4d account identity.
Withdrawal requests are typically processed within 12-24 hours for fully verified accounts. First-time withdrawals may require additional verification and take up to 48 hours. Withdrawals requested outside Indonesian banking hours may experience processing delays until banks reopen. acg4d does not charge withdrawal fees.
You must deposit only funds that legally belong to you. Deposits from third-party accounts, joint accounts not in your name, or accounts registered to different individuals will be rejected. acg4d reserves the right to request documentation proving the source and legitimacy of your funds as part of anti-money laundering compliance.
All deposits must be wagered at least once (1x turnover) before withdrawal is permitted. This requirement applies to both bonus and non-bonus deposits as part of anti-money laundering regulations. Bonus funds carry specific wagering requirements detailed in the bonus terms.
Anti-Money Laundering Notice: acg4d complies with international anti-money laundering (AML) regulations. We reserve the right to conduct enhanced due diligence on large transactions, request source of funds documentation, and report suspicious activities to relevant authorities.
acg4d offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback, and tournament prizes. Bonuses are discretionary promotional offers and acg4d reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Each bonus may have specific terms including wagering requirements, game restrictions, maximum bet limits, and expiration dates.
All bonuses carry wagering requirements that must be met before bonus funds and associated winnings can be withdrawn. Wagering requirements typically range from 15x to 40x the bonus amount, depending on the specific promotion. Different games contribute differently toward wagering requirements:
The following restrictions apply to all bonuses unless otherwise stated:
Any attempt to abuse bonuses through multiple accounts, coordinated betting patterns, or other fraudulent means will result in immediate forfeiture of all bonuses and winnings, account suspension, and potential legal action. Examples of bonus abuse include:
All bets are final once confirmed. You are responsible for ensuring the accuracy of your bet selections, stake amounts, and bet types before confirming. acg4d is not liable for user errors in bet placement. In the event of obvious technical errors or manifest mistakes in odds display, acg4d reserves the right to void affected bets.
Sports betting markets include football (including bandar bola — Indonesian football betting markets), basketball, badminton, volleyball, MotoGP, and other sports. Bet settlement is based on official results from governing bodies. If an event is postponed or abandoned, specific rules apply depending on the sport and competition. Accumulator bets (mix parlay in Indonesian betting terminology) require all selections to win; if any selection is void, the accumulator is recalculated without that selection.
Casino games including slots, table games, and live dealer games are provided by licensed third-party providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and others. Game outcomes are determined by certified Random Number Generators (RNG) or live dealers under video surveillance. Game rules, RTPs (Return to Player percentages), and payout structures are available within each game interface.
In the event of game malfunctions, technical errors, or software bugs, all affected bets will be void and stakes returned. acg4d is not liable for losses resulting from game malfunctions, internet connectivity issues, device problems, or other technical failures outside our control.
acg4d reserves the right to impose maximum payout limits on specific games, bet types, or promotional offers. Standard maximum payout per bet is Rp 1,000,000,000 unless otherwise specified. Progressive jackpots and tournament prizes may exceed this limit as specified in their respective terms.
The following activities are strictly prohibited on the acg4d platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and potential legal action:
Consequences of Prohibited Activities: Violation of these prohibitions will result in immediate account closure, permanent ban from acg4d services, forfeiture of account balance and pending winnings, and reporting to relevant law enforcement authorities where applicable.
While acg4d strives to maintain continuous service availability, we do not guarantee uninterrupted access to the platform. We reserve the right to suspend, modify, or discontinue any aspect of our services without prior notice for maintenance, security updates, or other operational reasons. acg4d is not liable for any losses resulting from service interruptions.
Many games and services on acg4d are provided by third-party suppliers. While we partner only with reputable providers, acg4d is not liable for errors, malfunctions, or disputes arising from third-party content or services. Your use of third-party games is subject to both these terms and the provider's terms.
Gambling involves risk of financial loss. acg4d provides entertainment services and does not guarantee profits or winning outcomes. You acknowledge that you may lose money gambling and accept full responsibility for your betting decisions. We strongly encourage responsible gambling and provide tools to help you maintain control.
acg4d services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the platform will be error-free, secure, or free from viruses or harmful components. To the maximum extent permitted by law, acg4d disclaims all warranties including merchantability, fitness for particular purpose, and non-infringement.
To the maximum extent permitted by Indonesian law, acg4d's total liability to you for any claims arising from your use of our services is limited to the amount you deposited into your account in the six months preceding the claim. acg4d is not liable for any indirect, incidental, consequential, or punitive damages including loss of profits, data, or goodwill.
You may close your acg4d account at any time by contacting customer support. Upon account closure, you must withdraw any remaining balance subject to meeting wagering requirements and verification procedures. Accounts closed for responsible gaming reasons are subject to cooling-off periods before they can be reopened.
acg4d reserves the right to suspend your account temporarily for investigation if we detect unusual activity, potential terms violations, or security concerns. During suspension, you will not be able to place bets or withdraw funds until the investigation concludes.
We reserve the right to terminate your account immediately without prior notice if you:
Upon account termination for cause, acg4d reserves the right to:
If your account is closed for reasons not related to terms violations, any remaining balance will be returned to you after deduction of applicable fees and completion of verification procedures.
These Terms & Conditions and your use of acg4d services are governed by and construed in accordance with international gaming industry standards and the laws applicable to online gaming services. acg4d operates under international licensing and is hosted on offshore servers outside Indonesian jurisdiction.
You acknowledge that online gambling regulations in Indonesia are complex and that you are responsible for understanding and complying with local laws regarding online gaming in your jurisdiction. By using acg4d services, you confirm that your use does not violate any laws applicable to you.
In the event of any dispute, complaint, or controversy arising from your use of acg4d services, you agree to first contact our customer support team to seek resolution. Most issues can be resolved quickly through direct communication.
If you are not satisfied with our initial response to your complaint:
Any disputes that cannot be resolved through our complaints procedure shall be referred to binding arbitration under internationally recognized arbitration rules. You agree to waive any right to class action lawsuits or jury trials.
For questions, concerns, or clarifications regarding these Terms & Conditions, please contact acg4d customer support:
Email Support: [email protected]
Live Chat: Available 24/7 on the platform
Response Time: Live chat under 2 minutes | Email within 6 hours
Support Language: Indonesian and English
Acceptance Confirmation: By creating an account and using acg4d services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately cease using our services.
You must be at least 21 years old to use acg4d services. Strict age verification applies to all accounts with KTP or passport confirmation.
You are responsible for protecting your account credentials. Enable two-factor authentication and never share your password with anyone.
Minimum deposit Rp 50,000. Withdrawals processed in 12-24 hours for verified accounts. All funds must be wagered 1x before withdrawal.
All bonuses carry wagering requirements. One bonus per household. Bonus abuse results in forfeiture of funds and account closure.
Multiple accounts, fraud, collusion, software exploitation, and money laundering result in immediate permanent account termination.
We may modify these terms at any time. Continued use after changes constitutes acceptance. Review terms periodically for updates.
Explore our other policy documents and resources to understand your rights and our commitments
Privacy Policy Responsible Gaming FAQ